ePermitting System
The South Carolina Department of Health and Environmental Control (DHEC) is charged with protecting public health, coastal resources, and the state's land, air and water quality as authorized under multiple state and federal laws and regulations. DHEC supports communities in promoting health, providing vital healthcare and other direct services, monitoring pollution, coordinating disease control, carrying out the agency's inspection and regulatory responsibilities, responding to environmental emergencies, and protecting public health and the environment in numerous other ways.
DHEC currently utilizes a centralized information management system, EFIS (Environmental Facility Information System) to support these services. EFIS provides permitting, financial, inventory, complaint tracking, documentation processing, sampling and monitoring, and violation/enforcement information necessary for the issuance and subsequent tracking of permits and associated regulatory activities. The system was custom developed in-house for the agency by two different suppliers in 1997. The EFIS infrastructure is aged and lacks the functionality (e.g. external web access, online payments, reporting) the agency needs to support its mission. Furthermore, the system lacks flexibility requiring significant development effort to make system changes.
DHEC contracted with Windsor to migrate EFIS and several ancillary systems into Windsor’s nSUITE solution. This solution is comprised of several key modules.
- nCORE – a configurable web application supporting external user access, application processing, permit/license issuance, compliance and enforcement, and administrative functions
- nFORM – a dynamic form application that supports online electronic form submission and management
- nSPECT – a tablet based mobile inspection and data collection application
- nSITE Explorer – a powerful GIS based data inquiry for both internal staff, the regulated community and the general public
- nVISAGE – a dynamic reporting solution for accessing application data
The implementation project (called the ePermitting project internally) configures nSUITE for DHEC, integrating with several state systems (such as payment processing, general ledger, ESRI ArcInfo), and migrating data for forty programs spanning six Bureaus – Air Quality, Water, Land and Waste Management, Environmental Health Services, Ocean and Coastal Resource Management, and Health Regulations. In addition,
Details
CLIENT: South Carolina Dept. of Health and Environmental Control
DISCIPLINES: Air, Land, Water, Health, Cross-discipline
SERVICES: Agile Development, Cloud Based Options, Custom/COTS Solutions, Data Management, eGovernment, Exchange Network, Geospatial, Mobile Applications
PRODUCTS: nCORE, nFORM, nSPECT, nVISAGE